Returns and Refunds Policy

Effective Date: July 7, 2025

At AAPK, customer satisfaction is our top priority. If you’re not fully satisfied with your purchase, please review our returns and refunds policy below.

1. Returns

All sales are typically final, however, if you experience an issue—such as receiving a defective or non-functional product—you may request a return or replacement.

To qualify for a return, you must:

• Submit your return request within 30 days of purchase.

• Provide valid proof of purchase (e.g., order confirmation, transaction receipt).

• Supply evidence of the issue (screenshots or video documentation may be required).

If your return request is approved, you will be liable to pay for the return cost.

Our return address is: 2460 W Lombard St, Baltimore, MD 21223, USA

2. Refunds

If your return request is approved, a refund will be issued to your original method of payment. Refunds are granted in the following situations:

• The product is defective or does not function as intended.

• You did not receive the item within the specified delivery window.

• The delivered item differs from what was advertised.

Please note: Refunds will not be issued for the following reasons:

• Change of mind after purchase.

• Incorrect item purchased due to customer error.

• Compatibility issues related to your system setup (please verify system requirements before buying).

3. Refund Processing Time

Once approved, refunds are typically processed within 10 business days, depending on your payment provider’s timelines.

4. Exchange

We do not offer exchanges on our products. 

5. Contact Us

If you have questions or need to initiate a return or refund request, please reach out to us at:

Email: support@aapk.co.uk

Phone: +1 (410) 844-4270

Address: 2460 W Lombard St, Baltimore, MD 21223, USA